Benefit Limits and Services Not Covered
Keystone First Community HealthChoices may not cover all of your health care expenses. You may be responsible for payment of services if you have been told in advance that Keystone First CHC does not cover the services. It is important to check with your PCP or Keystone First CHC Participant Services department to find out which health care services are covered.
If you cannot find what you are looking for on our website, please call Participant Services at 1-855-332-0729 (TTY 1-855-235-4976). We are here to help you 24 hours a day, 7 days a week.
For those services that have limits, if you or your provider believes that you need more services than the limit on the service allows, you or your provider can ask for more services through the prior authorization process.