Welcome, Providers
To our providers and their staff: Thank you for your dedication, bravery, and commitment to the care of our Participants during this difficult time.
Coronavirus (COVID-19)
Latest updates
- Critical incident reporting – reminder of provider contractual obligation (PDF)
- Take the annual mandatory fraud, waste, and abuse training (PDF)
- June 2022 formulary changes (PDF)
- 2022 HCBS provider claims filing instructions available online (PDF)
- 2022 medical provider claims filing instructions now available (PDF)
As a Keystone First Community HealthChoices (CHC) provider, you are essential to quality Participant care. Working with qualified providers like you, we can have a positive impact on health outcomes for Pennsylvania's CHC Participants age 21 and over.
Important information
- Claims and billing
- Not yet a provider?
- Provider reference guide (PDF)
- Provider resources
- Training and education
- What you need to know about CHC
Quick contact information
- Provider Services: 1-800-521-6007
- Credentialing: 1-800-642-3510, Option 1
- LTSS providers email: chcproviders@keystonefirstchc.com
- Long-term services and supports (LTSS) account executives (PDF)
- Medical providers email: provider.communications@keystonefirstchc.com
- Medical provider account executives (PDF)
For additional information on Community HealthChoices, visit the Department of Human Services’ Community HealthChoices information page and list of publications.