Welcome, Providers
Latest updates
- Update: Formulary changes (PDF)
- New enhancement to pharmacy claim processing (PDF)
- New Functionality! NaviNet® Claims Investigation Attachments (PDF)
- Personal assistance services — start date reminder (PDF)
- Update: Formulary Changes (PDF)
- SUCRALFATE RECALL NOTICE: Nostrum Laboratories, Inc. issues a voluntary nationwide recall (PDF)
Important reminders
- J Code Prior Authorization Transition Update (PDF)
- Frequently Asked Questions — Service Authorizations, HHA eXchange, Reporting Critical Incidents, and Billing (PDF)
Important information
- Claims and billing
- Not yet a provider?
- Provider reference guide (PDF)
- Provider resources
- Training and education
- What you need to know about CHC
Quick contact information
- Provider Services: 1-800-521-6007
- Credentialing: 1-800-642-3510, Option 1
- LTSS providers email: chcproviders@keystonefirstchc.com
- Medical providers email: provider.communications@keystonefirstchc.com
- Ancillary Account Executives (PDF)
- Community Based Account Executives (PDF)
- Hospital Account Executives (PDF)
- Long-term services and supports (LTSS) Account Executives (PDF)
For additional information on Community HealthChoices, visit the Department of Human Services’ Community HealthChoices information page and list of publications.